The Sarvesh Mishra Show · Episode 30 · Healthcare

Healthcare Careers Without an MBBS: India's Fastest Growing Industry

Published 8 Oct 2026 ~12 min read Hospital software · ABHA ID · Health tech
Guest Expert
Founder and CEO, Triotree Technology
Host
Journalist · Interviewer · Storyteller
Editorial summary — not career or medical advice. Guest figures (patient records, countries served, medical-tourism cost) are his views from the episode. Record-retention rules and ABHA rollout vary by state. Verify current official guidance independently.

Watch: Medical Business में ₹1 Crore कमाने का असली तरीका | Dark Reality of Indian Hospital | Sarvesh Mishra · ~64 min

Ask most people what a healthcare career looks like and they picture a doctor in a white coat. Surjeet Thakur, founder and CEO of Triotree Technology, thinks that picture misses most of the industry. His company builds software for hospitals, and very few of the people doing that work are doctors. He sits down with Sarvesh Mishra on The Sarvesh Mishra Show to explain where the rest of us can fit in.

For the series itself, start at What Is The Sarvesh Mishra Show?

10M+
Patient records managed by Thakur’s company across hospital clients
11
Countries where Triotree serves healthcare clients
1/4th
Cost international patients pay for comparable care in India, by his account

Figures as stated by the guest. Verify independently.

Healthcare is bigger than a hospital visit

Thakur starts by pushing back on how most Indians see the sector: hospital, doctor, prescription, done. He points to preventive care, chronic disease management and remote monitoring, all of which happen long before or after anyone sits in a clinic. Each of those areas needs people, and not all of them need a medical degree.

All of us will always be a patient at some point in time.

— Surjeet Thakur, The Sarvesh Mishra Show Episode 30

Where non-doctors actually get hired

India doesn’t have enough doctors, and Thakur says so plainly. His point is that the shortage opens other doors. Paramedics, nurses, lab technicians and pharmacists are the obvious ones. Beyond them, he names:

  • Hospital software and EHR platforms
  • Patient experience teams who follow up after treatment
  • Pharmacy and inventory management, increasingly AI assisted
  • Medical transcription, billing and insurance claims
  • Health tech companies, which need domain experts, including doctors who prefer product roles

Will AI take these jobs?

Thakur doesn’t think so, and he reaches for a bullock-cart analogy. When cars arrived, the cart drivers didn’t disappear — they started driving something else. Robotic surgery, in his telling, works the same way: the surgeon is still in the room, but the work changes, with better precision and faster healing.

ABHA ID, explained simply

ABHA ID (Ayushman Bharat Health Account)

A unique digital health identity, a bit like a PAN card, that links your medical history across hospitals, doctors and pharmacies into one record. Under the Ayushman Bharat Digital Mission, doctors, hospitals and pharmacies are also meant to get their own IDs.

Thakur compares its potential to what UPI did for banking. Today, a patient who arrives unconscious with no paperwork forces doctors to start from zero. Once the system is fully in place, he says, an Aadhaar-linked fingerprint could bring up a complete history in seconds. Health is a state subject in India, so rollout is uneven for now.

The real startup killer isn’t technology

Asked what’s hardest about building a healthcare startup, Thakur ranks the challenges in an order many founders get backwards.

What founders assumeWhat he ranks instead
Technology is the hard partTechnology is the easy part. Plenty of founders build a polished app for a problem nobody has.
Regulation will sink youRegulation is strict but predictable. Rules like keeping OPD records for five years and IPD records for seven simply have to be followed.
The product will sell itselfTrust is the hard one. He says healthcare is “battling a trust deficit”: patients Google every prescription and suspect hidden commissions behind every test.

His answer is transparency. Show patients what was prescribed and why, record consultations with consent, and let technology close the gap.

Not a licence shortcut

This episode is about careers and software around hospitals — not a claim that you can practise medicine without the required qualifications. Clinical roles still need the licences the law asks for.

Why hospitals abroad still pick Indian teams

By Thakur’s account, Indian teams move faster. His example is a project in Oman that incumbent vendors had estimated at nine months and his team delivered in three. He credits part of that to a cultural comfort with hustle rather than any formal advantage. International patients, he adds, often pay about a quarter of the cost for comparable care in India — a guest characterisation, not an audited medical-tourism survey.

Frequently asked questions

Can I build a career in healthcare without becoming a doctor?
Yes. Hospital software, patient experience, pharmacy operations, medical billing and health tech product roles don’t require an MBBS, according to this episode.
What are the best non-doctor jobs in healthcare in India?
Thakur points to hospital software and EHR roles, patient experience teams, pharmacy and inventory management, medical transcription, billing and insurance claims, and product roles inside health tech companies. Clinical support jobs such as paramedic, nursing and lab technician roles also sit outside the MBBS route.
Which healthcare jobs are in demand in India right now?
By his account, demand is strongest where healthcare meets technology and operations: software, claims processing, patient support and pharmacy stock management. He also says health tech companies struggle to find skilled, domain-aware people.
Can I work in a hospital without a medical degree?
Yes. Hospitals run on far more than doctors. The episode names patient experience, billing, insurance, pharmacy and IT roles as places where non-doctors already work.
Can a non-doctor start a healthcare business in India?
Thakur says yes, and the episode is built around that idea. His own company is a healthcare software business. He adds that the hard part is earning patient trust, not the technology.
Will AI replace healthcare jobs in India?
Thakur argues no. He says AI changes job descriptions rather than removing them, the way cars changed what drivers drive. Robotic surgery is his example: the surgeon still operates, just differently.
What is ABHA ID and why does it matter?
It is a unique digital health ID under the Ayushman Bharat Digital Mission, meant to link a person’s medical history across hospitals, doctors and pharmacies. Thakur compares its potential to UPI in banking.
How does ABHA ID work in an emergency?
In theory, once the system is fully in place, an Aadhaar-linked fingerprint could bring up a patient’s full history in seconds, even if they arrive with no paperwork. Thakur notes that rollout varies by state.
What is the Ayushman Bharat Digital Mission (ABDM)?
It is the government programme behind ABHA ID. It aims to give citizens, doctors, hospitals and pharmacies unique digital IDs so health records can move between them. Check the Ministry of Health website for current rules.
How long must hospitals keep patient records in India?
Thakur mentions five years for OPD records and seven for IPD records. Confirm the current rule for your state before relying on it.
Why do hospitals abroad hire Indian tech teams?
He credits speed and cost. His example is a project in Oman that incumbent vendors had estimated at nine months and his team delivered in three.

The practical thread is that healthcare already employs far more than doctors — software, billing, pharmacy and patient follow-up are hiring now, while ABHA is still rolling out unevenly across states. Guest characterisations should be independently verified.

Sarvesh Mishra is an Indian entrepreneur, journalist, interviewer and the host of The Sarvesh Mishra Show. He is the Founder of Red Hot Media House Pvt. Ltd. and CureSoulLife Pvt. Ltd., and the author of Love With Benifit.

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